Your M5 and Filament Is On the Way
Hey Kickstarter backers, We're one week closer to you getting your hands on M5. Earlier this month, our Air-Express backers started printing, and you've seen M5 in action. We can't wait for you to experience M5 yourself! M5 Shipping Status Shipping is on track with delivery dates scheduled below. In some cases, your delivery could even arrive earlier than expected (just ask the Air-Express backers 😉). We can't guarantee early delivery, but we're crossing our fingers. Check out the table for more details: We know the holidays are a busy travel time. If you're out of town around the estimated time of delivery, let us know. We can hold your package until you get back. Filament Shipping Status And here's some news you want to see! All 3- and 5-filament packs are fresh out of the factory and on their way to you now! Check the table to see when they'll arrive. Don't Forget AnkerMake M5 comes with a 12-month warranty and hassle-free customer service. If you ever need anything, email us at support@ankermake.com. We'll respond within 24 hours. Keep making, The AnkerMake Team
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2022-11-25
Who's Ready for Software Updates?
Hey Kickstarter backers, We've been quite busy in the lab, especially on the software side. After weeks of hard work, we're excited to share what's getting updated in the latest versions of the AnkerMake firmware, app, and Slicer. We've also got more of your models to show off! New Firmware and Software You can now download new versions of the AnkerMake firmware and Android app (iOS this week), and slicer. Check out the upgraded features here: Firmware Upgrade Device local file update added. Camera calibration. This happens after M5 is used for the first time, including after factory resets. This helps improve AI recognition. Display added for AI accuracy. First-layer detection added. Homing fan and print speed adjustment added to the touch screen. New interfaces/protocols added to support control modules on the AnkerMake App and AnkerMake Slicer, including extrusion and preheating. Fixed some bugs. How to Update You can upgrade after connecting your M5 to Wi-Fi through OTA. The firmware takes several minutes to finish downloading. Wait until you see a red dot in the right corner. An update window will pop up. Click update to complete. We recommend keeping your M5 firmware up to date for the best experience! App Upgrade Extrusion and Z-axis compensation added to the control module. Several other features added, including preheating, an AI accuracy display, and fan speed adjustment. Bugs fixed. How to Update Get the new version from the Google Play Store. Next week, a new version for iOS will be available on the App Store. Slicer Upgrade Added programming instructions to the G-Code for first-layer detection features. You'll receive new notifications to understand the causes of software errors and identify solutions clearly. For example, users who experienced performance issues will now get a notification of "Current OpenGL Version Too Low." Issues Addressed Fixed login window links jumping to unknown web pages. Solved remote printing failures with Macs. Prints will no longer instantly show as "finished" when printing with Macs. Copy rewritten to address grammar and ease of understanding. You can now log in with your computer after logging in from your app after a password change. Fixed the OBJ file import and export function error. We also addressed some performance issues that led to crashes. How to Update Download the new version to your computer from https://www.ankermake.com/software Important: For the best experience, upgrade the firmware, app, and slicer at the same time. Note: After installing the new AnkerMake Slicer, the old slicer version AnkerSlicer will still exist on your computer. To ensure your old data is synced (including customized parameters), open the AnkerMake Slicer and check the custom parameters. Go to the top menu bar, and then Setting > Parameters. If AnkerMake does not automatically synchronize your data after startup, you can try this method: 1. Reinstall the new beta AnkerMake Slicer and start the program again. 2. Export the parameter group file from the old AnkerSlicer and import it to the new beta AnkerMake Slicer. Go to the top menu bar, and then Settings > Parameters > Import/Export. We See Your Models, Here's Some of Ours Wow! We can't believe all of the awesome prints we saw on Benchy 🤯 So, we came up with a few of our own ideas. Some practical, others fun. They're available with the firmware update. Check out some of our favorites here, and we've got several more for you to explore. They're available with the firmware update. CES® 2023 Innovation Awards Honoree We're happy to announce that M5 is a CES® 2023 Innovation Awards honoree in the robotics category. We're proud to make the world a better place with 3D printing, and we're committed to bringing you advanced 3D printing to make your ideas become reality. That's all for now. We'll see you next week! Keep making, The AnkerMake Team
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2022-11-22
Find a Pre-Order Surprise
Hey AnkerMake fan, We know you're as excited as we are to start printing with AnkerMake M5, and we want to make it even easier for you to get started. If you pre-order before Dec. 15th, you can get a printing pack for $1. And the earlier you pre-order, the better the surprise. What's Inside the $1 Surprise Pack Don't miss your chance to make 3D printing even easier. The surprise pack ends on Dec. 15th. Canada Store Opens on Nov. 23rd Canada, we've got good news. We were able to find a logistics supplier and are proud to announce our Canada store is opening on Nov. 23rd. Thank you for your beta testing support and advice over the past few months. We wouldn't be here without you! Contact Us If you have any questions, you can email us anytime at support@ankermake.com. Keep making, The AnkerMake Team
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2022-11-15
Check Out Your M5 Prints
Hey Kickstarter backers, Our air-express backers have had M5 for about a week, and our jaws dropped when we saw the creations you made. Dragons, castles, dogs, parts, and more!We can't wait to see what you're going to print. Even better, share it with us. Follow us on Facebook, Instagram, or Twitter @ankermake! Contact Us All air express packages should have been delivered. If you haven't received yours and can't find a tracking number from your logistics supplier, email us at support@ankermake.com. Our hassle-free customer service will get back to you within 24 hours and help you locate your M5. Keep making, The AnkerMake Team
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2022-11-11
Important: Read Before Assembling
Hey Kickstarter backers, We're excited! Some of you have already received M5 and are printing. 🥳 And that's not the only good news. Shipping's on Schedule Air-Express: All Air-Express packages should be delivered by now! If you haven't received your package and can't find a tracking number from your logistics supplier, contact us at support@ankermake.com. Regular Shipping: Production is going as planned, and we've shipped more than 10,000 M5's from the factory to you. Check out this schedule to see an estimated arrival date. And if you're out of town then, let us know. We can hold your package until you return. Important: Read Before Assembling Yes, we know that it can be a pain to read the instructions, but we've received some messages about damage that has been caused due to improper assembly. Before setting up M5, please read the quick start guide or watch the assembly video. Did you know that the M5 packaging acts as a support for the gantry? The foam assists when you are putting the two pieces together, significantly saving you time and keeping M5 free from damage. To find answers to other technical questions, just check out our how-to videos at the AnkerMake Support Center. Don't Forget AnkerMake M5 comes with a 12-month warranty and hassle-free customer service. If you ever need anything, email us at support@ankermake.com. We'll respond within 24 hours. In the meantime, enjoy AnkerMake M5. Keep making, The AnkerMake Team
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2022-11-4
Pre-Order Special Deal Extends to Nov. 6th
Hey AnkerMake fan, Here's some good news! We've decided to extend the pre-order period until Nov. 6th at 11:59 PM ET. That gives you extra time to get M5 with a free $75 value gift pack that includes a 2 kg PLA filament and a 64 GB USB drive. Why We're Extending the Deal Some customers weren't able to purchase M5 due to technical issues, and we worked quickly to resolve them. We want to be fair and give everyone more time to take advantage of the pre-order gift. EU Store Expanded We've added 26 more countries to purchase from our EU store. Current countries that can make purchases include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Contact Us If you have any questions, you can email us at support@ankermake.com. Sincerely, The AnkerMake Team
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2022-10-31
Pre-Order M5 Today
Pre-Order M5 Today Hey fellow maker, If you missed out on the Kickstarter deals, today's your chance to pre-order M5 on ankermake.com. Pre-orders begin today from our US/UK/DE stores. If you're thinking, "What about all the Kickstarter orders?" Don't worry. We're starting pre-orders now to help with the production schedule and ensure you get M5 as soon as possible. Do note we will first deliver all Kickstarter orders before pre-orders on M5. So, what can you expect? Pre-Order Guide Starting Date: Oct. 24 | 9 AM ET Stores: US/UK/DE US: https://www.ankermake.com/us DE: https://www.ankermake.com/eu-en UK: https://www.ankermake.com/uk Payment: Full payment before delivery. Orders are refundable. Free Gift for Registered Emails: Sign up for updates and get a bonus link to purchase M5 with a $75 gift pack (2 kg PLA filament and 64 GB USB drive) by Oct. 31st. Note: Please note that the pre-orders will ship after all Kickstarter pledges are fulfilled. For more questions, please contact our Support Team at support@ankermake.com. Keep making, The AnkerMake Team
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2022-10-24
Software Release Dates Announced
Hey Kickstarter backers, We've got a lot of exciting news this week, with news on when we're releasing the beta software version, but let's get started with updates on shipping. Shipping Updates Wahoo! All 975 AnkerMake M5 3D printers shipped with air express have arrived in your local warehouse. Our staff is working around the clock to make sure that your order gets to your home on time. We're also happy to announce that more than 9,000 M5s are on their way to local warehouses in the United States, Canada, United Kingdom, and the European Union. The last batch of printers bound for the UK and European Union are in production and on schedule according to our shipping plan. UK Carrier Changed After analyzing our options, we decided to switch our carrier in the UK to UPS for Kickstarter orders at no charge to you. While we were able to add a signature service with Hermes, we ultimately decided to choose a carrier with a higher delivery success rate. In fact, several UK backers say their packages are already on the way, which is faster than we anticipated. You may receive your printer before our software is ready. We ask for your patience as we continue development over the next few days. More details are below. Official Website Update Software Page We're happy to announce the release of the beta version of both the AnkerMake Slicer and AnkerMake App. You can find them on the AnkerMake Software Support page beginning Oct. 26th on AnkerMake.com. The AnkerMake Slicer The AnkerMake Slicer is our official 3D printing software, empowering you with full printing control on your devices wherever you are. And exclusive AI recognition protects you with instant error notifications to keep your prints on track. The AnkerMake App When you're out of the lab, the AnkerMake App has your back—letting you watch and control your prints anytime from your phone. You can also connect with other makers to share your ideas or collaborate. We are still making improvements and testing software features. Here are the latest updates: We can't wait for you to download and experience the AnkerMake Slicer and AnkerMake App. We also want to know what you think. Share your feedback so we can ensure that you're working with the perfect software for your 3D prints. Support Center We hope everything goes well when you have M5, but just in case something happens, we've got user manuals and articles ready to go. You can also check out how-to guides on software and accessories. Head to the AnkerMake Support Center starting Oct. 26th. We're also available via email at support@ankermake.com. The Road Ahead This is just the beginning of an exciting journey. There will be some obstacles as we head to an ideal 3D printing world, but we want you to be aware of any issues we face during development. And of course, we want to hear from you, and how we can improve to make ourselves and M5 perfect in your lab. Keep Making, The AnkerMake Team
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2022-10-21
M5 We've Shipped! You Ready?
Hey Kickstarter backer, We're back! We had a great week off for the holiday in China, and we've got some exciting news about M5. Shipping Updates 8,294 Printers On Their Way As of last week, 8,294 M5s are on their way to you right now. We're also continuing production with more than 10,000 M5s produced, meeting our expectations. So here's what to expect next. Your M5 will arrive at your local warehouse, and you will receive a tracking number once your package is shipped out of that local warehouse. After that, it's only a matter of time before M5 is at your door! UK Shipping Safeguards Your opinion was pretty overwhelming about our UK logistics supplier. So, our team made changes. We contacted Hermes and negotiated a signature service for each package to better ensure their safe arrival. And we're adding that extra service free of charge for peace of mind. Filament Reminders Just a reminder that your add-on packages will ship separately from your M5 order. We're still producing the 3- and 5-filament packs and plan to ship them in November. They should arrive at your door around January. For 6-filament packs, they should arrive around May, the same time as V6 Color Engine. Where's Your M5? 🔍 I think I see mine here 😉 Can you spot yours? We've also added an outer box to better protect your M5 package on its way to your door! M5 Progress APP AI Accuracy Display: We've added a new feature to show how accurate the AI recognition will be. The AI analyzes the lighting and color to determine the likelihood of an error and displays it as a percentage. Printing Tips: We want to make sure your prints are always looking the best they can, so we've added some pop-up suggestions to keep your printer in excellent shape, such as PEI plate and leveling notifications. Slicer Bug Fixes: The account button now responds when clicked. Registered accounts can now log in. You can also reset your password without issues. We are still addressing some special cases. Stopped errors and crashes from occurring when opening OBJ files. Optimized the login interface to reduce sluggishness and improve performance. Firmware Printer Status Synchronized: You'll see your printer status synced to the AnkerMake Slicer and AnkerMake App, ensuring you can see the current status clearly from any device. Wi-Fi Reconnect Button: If there's a disconnection, you can now easily click the Reconnect button to keep printing as smooth as possible. Video Quality Improved: For clearer images, use the camera sharpening effect. Font Packages Updated: The multi-language font pack has been updated to now support more Chinese and Japanese characters. Bug Updates: We are still addressing an error where large files fail to print remotely from Windows computers. The AnkerMake App will no longer restart if files are taking too long to load. If the power goes off, prints will now resume once power is restored. The temperature will no longer drop when preheating. Optimized the display of Japanese fonts. Corrected overexposed and dark images in Night Vision mode. Print with Multiple Materials We hear you! You want to print with more than just PLA. And you can do just that with AnkerMake M5. Here's what we printed with AnkerMake PETG, ABS, and TPU filaments. PETG PETG prints have translucent and smooth surfaces, which are also water-resistant and chemical-resistant. You can always reduce the printing speed for a more translucent effect. ABS ABS prints strong engineering parts with strong toughness and impact resistance. It also doesn't smell, has low shrinkage, and is easy to shape. TPU TPU is the perfect material for elastic polymer parts, which have good flexibility and resilience. That's All For Now We're going to head back to the factory and make sure that everything's smooth sailing for the rest of production. In the meantime, let us know what you'll print first with AnkerMake M5. We can't wait to see your creativity shine! The AnkerMake Team
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2022-10-14
V6 Surpasses Our Speed Expectations
Hey Kickstarter backers, It's our first update in 4 months on AnkerMake V6. We do feel bad holding out on you, but we're proud of the hard work we've achieved, thanks to you! Let's take a look at the progress. Whoa, That's Fast! Look, we understand the frustration of waiting days for prints. So, we used your suggestions to boost the speed on V6 even more, and the results turned out better than we could imagine. More time saved, less material used. If you want the nitty gritty, V6 was designed to support fast printing with M5 at 100 mm/s. That is faster than other 3D printers, but look, we knew we could do better. So, we experimented and experimented (lots of late nights 😪) and discovered our breakthrough—switching between colors. If your print has 6 colors in one layer, it can take 3 to 6 minutes to switch between colors. Multiply that by 1,000 layers (200 mm high), and that's 50 to 100 hours! Luckily, our re-targeting turned V6 into a time-saving machine. So, we're proud that our 3rd V6 prototype can now: Print at 150 mm/s. Save more time and materials when printing with more colors. Let's take a look at our latest V6 prototype experiment: We're impressed with the results, and we hope that you are, too! Time for a Reintroduction High-Speed Multi-Color Printing Put the afterburners on your 3D printing with V6 and achieve 150 mm/s thanks to M5 Powerboost. With the all-new Multi-Color Material Management, you'll see your efficiency improved. Multiple Colors, Multiple Materials 6 different colors, that's all good. But we're ensuring that you can print with different materials at the same time, even if different printing temperatures are required. And that includes water-soluble materials like PVA, so there are no limitations on your creativity. No Purge Tower Needed Preserve your filaments with the all-new Multi Color Material Management. It's less waste to protect your wallet. Intelligent Filament Management Monitor and control your 3D printing from anywhere in real time via the AnkerMake App and Slicer. Know instantly when it's time to switch filaments or set it to switch to the next spool automatically. Print parameters are automatically matched according to filament information. Get live filament temperature and humidity readings to ensure your print stays on track. V6 Changes Price Adjustment Because of the upgrades to the V6 hardware and structure, we had to reevaluate the price of V6. Our team is working hard to finalize the cost based on the latest prototype. When we determine the price, we'll let you know in a future update. Just know, we want to keep V6 within your budget! And Kickstarter backers, don't worry. You aren't affected by the price change, and we appreciate your suggestions to improve V6. Shipping Will Be Delayed 4 Months We had originally planned to ship V6 in January 2023, but our changes require more time for technical evaluations and software development. We now expect to ship V6 in May 2023. We will continue updating you on our progress, and we hope you're as eager as we are about the arrival of V6! Here's what we've accomplished so far and the timeline for the launch of V6. We do understand that 4 months is a long time to wait. If you no longer want V6, we will offer you a refund. Just email us at support@ankermake.com. Auto-Heating Feature Removed After evaluating, we discovered the auto-heating feature did not meet our standards. It did not significantly reduce moisture in the filament, and in fact, raised energy consumption. So, because it won't benefit you, we decided to remove it. We hope you understand our decision. That's All for Now We don't want to end on a sour note. We are excited about what's coming, and we can't wait for you to get your hands on V6! For now, we're going to get back to the lab. Keep making, The AnkerMake Team
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2022-9-30
Unveiling the Shipping Plan and Other Updates
Hey Kickstarter backers, Hold on tight! We're pretty sure you're going to like this update 😉 When Will M5 Ship? This week 🥳 In fact, your printer might be being manufactured at this second! We developed an updated mass production plan in coordination with our factory and suppliers. This is what they can handle given that China's week-long national holiday is approaching. Check out the table to get an idea of when your M5 will arrive. The actual arrival time depends on local suppliers, weather, and other factors. Be assured that we're doing our best to get M5 to your home ASAP. You can check this list to find the local delivery service for your area. Do note that you may experience a shipping delay if you didn't fill in your address in the Pledge Box Survey. Local suppliers may also be different upon delivery. If you need help, email us at support@ankermake.com. Also note that because Christmas is only 3 months away, you can contact us if you want us to delay your delivery to make it more of a holiday surprise 🎁 M5 Progress AnkerMake App 1. G-Code Preview: When selecting the G-Code file, you'll now see an image along with the file name, so you know exactly what you're printing. 2. New iOS Added: iOS 16 is now compatible. We're working on Android 13 next! 3. Real-Time Video Fix: You should be able to click and get real-time video to activate now. AnkerMake Slicer 1. Software Improvements: Fixed a printer control error that caused the software to abruptly close. You can now see USB files when printing remotely. Optimized large file transfers when printing remotely. 2. G-Code Improvements: Stopped many temporary files being created while running the Slicer. Specifically, we targeted the generation and exit code of G-Code files. The rotation sensitivity was adjusted for G-Code previews so you can easily see your models while you're browsing. 3. Engine Improvements: We updated M5 parameters, such as travel speed and wall line width, to make printing faster and print quality smoother. 4. Path Optimization: We improve the Slicer path algorithm to make printing even faster. Here's the progress we've made: Firmware 1. Added Notifications: Now, you'll be able to know instantly when there's something wrong with data transfers or the temperature so you can solve the issue immediately. 2. Improved Camera Calibration: We've updated the interface to make it easier to adjust the angle of your camera. In the future, we'll add an automatic calibration function to improve AI recognition even more. 3. Firmware Updates After Powering On: No more worrying about firmware updates not completing. If M5 accidentally gets turned off while upgrading, the update will automatically resume after you turn M5 back on. 4. New Functions Added: You can now activate or deactivate the fill light whenever you want. In addition, you can control the quality of real-time view to ensure the stream never lags. That's All for Now Thank you so much for sharing your feedback about M5. We love adding your suggestions to the 3D printer so you get the most out of your prints! Next week, we've got a big announcement to make about V6. Check back then! Keep making, The AnkerMake Team
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2022-9-23
Mass Production Begins and More M5 Updates
Hey Kickstarter backers, It's the news you've waited to hear. Drum roll, please... AnkerMake M5 is entering mass production! Finally! Thank you so much for your patience over these past few weeks! Last week, our product team looked over the quality of our test runs and made the decision to move into mass production. While the previous version's hardware was fine, we discovered that the cooling fan wasn't as good as it could be. So, our development team switched the fan to another model, and well, it's certainly cool. Testing Specifics We put our fan to the test with the AutoDesk Kickstarter Geometry model, specifically the bridge. The curved bridge hangs over the plane at 45°, 35°, 20°, and 15°. When the fan keeps the material cooler, the quality is better. Note: This model was only for testing. Learn more about the test here. We recommend adding supports to your prints if they have similar angles. Here are the test results: The printing quality with the upgraded fan (Model: 3010, RPM 15,000) improved at temperatures of 77°F (25°C) and 95°F (35°C). At 77°F (25°C), the printing quality was similar at both 75% RPM and 100% RPM. At 95°F (35°C), the printing quality of 100% RPM was slightly better than 75% RPM. The rest results led us to set the default fan RPM to 75%. We recommend setting the RPM to 100% if the room temperature is around 95°F (35°C) or your model has a lot of overhangs. You can easily change the RPM via the touch screen, AnkerMake App or AnkerMake Slicer. Noise Level We are proud of the new quality results, but one drawback to the new 15,000 RPM fan is that the noise level increases. At 250 mm/s printing speed, we measured 52-53 dB at 75% RPM (Default) and 53-56 dB at 100% RPM, according to the ISO77779 International Regulation Acoustic Test Standard. Note: The noise level of the test room was 33 dB. The testing distance was 1 m (3.3 ft). Our previous fan model was able to print under 50 dB, but we decided that print quality was more important. We hope you understand our decision and will still enjoy creating with M5 as much as we do. More M5 Updates AnkerMake App Control Modules: Now you can change even more aspects of your print, including moving the X, Y, or Z axes, auto-leveling, and loading or unloading the filament—all from your phone. Timelapse Video Control: If you love showing off your work, toggle this feature on. If not, it's easy to switch off now on the AnkerMake app. Improved Light Adaptation: Real-time viewing at sunset (or sunrise for you early birds) will be smoother to watch. We updated the algorithm to avoid frequent switching between normal and night vision modes. Better First-Layer Detection: We improved the first-layer detection by raising the Z axis to a specific height so the AI camera can have a wider viewing angle. Thanks to our beta testers for helping us here! AnkerMake Slicer Crash Fix: We discovered a crash could occur when the progress bar was loading and solved it. Multiple Device Stability: We fixed a data transfer bug when multiple devices are connected and improved multiple-device connection stability. AI Photos and G-Code Files Merged: Now, you can transfer G-Codes to your printer without extra files. Firmware Faster Startups: Once you've connected your printer to Wi-Fi, M5 now skips over the connection page to make starting up faster the next time. Printer Status Syncing: The printer status is now synced with the AnkerMake app, so you can easily see errors or print jobs at a glance. Bug Fixes: Thanks to our beta users, we were able to solve these small bugs on M5. LED indicator display issues were corrected. No more crashes from lengthy file names. Updated font packs for Japanese users. That's All for Now Thanks so much for sticking with us while we made these important updates to M5. Keep checking back because we're about to release specific details on our shipping plan! Keep making, The AnkerMake Team
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2022-9-16
Update on M5 Progress and IFA Debut
Hey AnkerMake fans, We're hard at work getting M5 ready to ship to your home. Here's the progress we've made in just a few days, plus a bonus from AnkerMake M5's first public showing. Updates AnkerMake App LED Control: For makers who like to create in the dark, you can now control the printer LED with just a simple tap on the AnkerMake app and check the printer status in real time. Video Quality Choices: Decide the quality of your real-time video based on your network. You can choose between standard or HD to really check out the details on your model. Feedback Function: We want to make it as easy as possible for you to communicate with us. Give feedback anytime via the "Me" tab, so we can make it right. Optimized User Interface: We rounded the corners and enlarged the clickable area of buttons to make your experience easier, so you can focus on your 3D creations. AnkerMake Slicer Merged Preview Window: Thanks to your suggestions, we've merged the Slicer preview window with the slicing window to enhance your experience. Debugging Process: We're working on solutions for recent pop-up crashes and account log-in errors. Firmware Improved File Recognition: We expanded the scope of G-code checking to increase recognition rates and decrease file errors. Specifically, we added end G-code and M commands, as well as a G command to check for items. Bug Fixes: We solved Wi-Fi issues to improve communication with the AnkerMake app. M5's First Public Appearance at IFA IFA is one of the world's biggest trade shows, and we were in Berlin showing off M5 in its first public appearance. Thousands stopped by to take a look, and we made quite the impression with the media. If you understand German, check out this article from ComputerBase, which praised M5's ability to print without stringing. Or if you want the TLDR version, take a look at this tweet from Lance Ulanoff, a tech reporter for Medium. I had no idea @AnkerOfficial makes 3D printers. #IFA2022 #ShowStoppers pic.twitter.com/35Qnzi3LDH — Lance Ulanoff (@LanceUlanoff) September 1, 2022 Lance is right—M5 is a showstopper! Check Out the Photos We had a great time meeting with everyone who stopped by. Here's a look at some of the fun captured on camera. That's All For Now Let us know what you're going to print first. We can't wait to see the results! Keep making, The AnkerMake Team
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2022-9-8
Kickstarter Update on Shipping Plan and Product Improvements
This is an update for all our crowdfunding backers. It's been a hectic month for the AnkerMake team. We appreciate your patience, and we're working non-stop to get the M5 3D printer ready for you. What's the Shipping Plan? After rounds of evaluations and in-depth discussions with our beta users, we decided to postpone the shipment until early October. That's when all logistics will be finalized. Your 3D printer should arrive sometime in December. Backers who paid for Air Express delivery will receive M5 six weeks earlier. Please be assured that the materials and components are arriving at our production centers as planned, and we will be ready for mass production soon. However, to give you the best AnkerMake 3D printer possible, we need more time to improve the printing experience. We share your disappointment in this delay because we want to get M5 in your hands as soon as possible. But we also want your first impressions to be positive with the best-in-class speed, accuracy, and versatility you deserve. How Will We Use the Extra Time to Enhance the M5 Experience? This month, the AnkerMake team made several improvements recommended by beta testers, such as adding shortcuts to preheat and reprint. We also upgraded the M5 hardware to improve stability. Our beta testing community has been invaluable in our development of M5, and we're thankful for their ideas and suggestions. While making these changes, we found other opportunities to enhance firmware and software to deliver a more accurate, diverse, and accessible user experience. Firmware Optimization of AI recognition algorithms is needed, to ensure the AI camera responds better to different lighting and filament colors. A small probability of false and missed recognition arose in the beta testing, and we will need more time to test with various conditions, and scale up to more pilot-produced machines before moving into mass production. App We're adding more advanced settings based on suggestions from our beta users, such as adjustments of X/Y/Z axis and printing speed. We're also making upgrades to the app to ensure an equally smooth experience for 3D printer beginners and experts alike. Slicer After looking into the in-depth feedback from beta users, we found that the interface interaction and motion planning algorithm both need to be optimized. Our software designers are making the interface more user-friendly, and our engineers are adjusting the motion planning algorithm to improve printing quality and reduce situations like ringing. Thank you to our beta testers for the recommendations! What's Next? Confirm your shipping information To date, 91% of M5 backers have submitted their mailing addresses through the Pledge Box survey. The address collection will end on September 9th to give us time to finalize device shipment preparations. If you miss the window, don't worry, you'll still get your rewards. Please reach out to us at support@ankermake.com. Weekly updates on shipping and production Starting in September, we will share production and shipping updates in the new blog on the AnkerMake official website. Check it out to stay up to date on shipping and get info on AnkerMake and 3D printing products. We have more to share We can't say everything right now, but we can let you know more materials have arrived and are getting ready for mass production. We can't wait to tell you what's happening next! As always, thank you again for your patience and support. We wouldn't be here without you! The AnkerMake Team
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2022-8-30
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